Privacy Policy

Introduction

Welcome to https://thornton-colorado-child-support-legal-services.denverlegal.net (hereinafter referred to as “Thornton Colorado Child Support Legal Services,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, chatbots, and any other digital services we offer (collectively referred to as “our Services”). It is important to note that this privacy policy does not extend to third-party websites or services linked from our platform. These external sites have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

User Accounts: We collect and process data when users create an account on our platform, log in, or use our services as authorized users.
Website Visits: When you visit our websites, we may gather information about your interaction with the site, including page views, clickstream data, and usage patterns.
Communications: We communicate with users through various channels, such as emails, newsletters, telephone calls, or text messages (SMS), to provide services, send updates, or obtain feedback.

Personal Data Collection

We collect several types of personal information to enhance your user experience and deliver tailored services:

Account Information: This includes usernames, email addresses, passwords (hashed and salted for security), and profile details you voluntarily provide during account creation.
Payment Details: We securely process payment information, such as credit card numbers, billing addresses, and transaction history, when you make purchases or subscribe to our services.
Financial Data: This may encompass income levels, bank account information (for direct deposits or payments), and financial records related to child support cases.
Purchase History: Details about products or services purchased through our platform, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Information about your geographical location when you interact with our services, used for location-based services or analytics.
Feedback and Reviews: We may collect comments, suggestions, ratings, and reviews that you choose to submit to us through surveys or feedback forms.
Social Media Profiles: If you connect your social media accounts to our platform, we may access certain personal information from those profiles (in accordance with each social media platform’s privacy settings).
Product Interaction: Data about how you interact with our products, including features used, content viewed, and preferences expressed.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionality.
Preference Cookies: Used to remember user preferences, such as language settings or content display options.
Analytics Cookies: These track user behavior on our website to provide analytics and insights, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We follow strict data retention policies to ensure we only keep information for as long as necessary:

Personal data is retained in accordance with legal requirements, tax regulations, and business needs.
Once the purpose for data collection is fulfilled, or when it is no longer needed for these legal reasons, we securely delete or anonymize the data.

Security Measures

We prioritize the protection of your personal data through robust security measures:

Encryption: We use encryption to secure data in transit and at rest, ensuring that sensitive information remains confidential.
Secure Servers: Our servers are maintained with advanced security systems to prevent unauthorized access or breaches.
Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The ability to limit our processing of your data in specific situations.
Data Portability: The right to receive a copy of your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: Protection against discriminatory decisions based solely on your exercise of rights related to your personal data.

To exercise any of these rights, please contact our Data Privacy Team at privacy@thornton-colorado-child-support-legal-services.denverlegal.net or through postal mail at:
[Thornton Colorado Child Support Legal Services Data Privacy Team, Address]

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@thornton-colorado-child-support-legal-services.denverlegal.net
Postal Mail: Thornton Colorado Child Support Legal Services Data Privacy Team, [Address]